Uptime is the CDL Hiring OS that connects trucking fleets with qualified drivers in 48 hours, replacing job boards and agencies with one platform that handles matching, compliance, and retention.

How fast can Uptime really fill empty trucks?

We deliver matched, audit-ready CDL drivers in under 48 hours compared to the 3-4 weeks it takes with traditional methods - some fleets get interviews scheduled within 24 hours.

Is Uptime free for CDL drivers?

Yes, Uptime is completely free for drivers - create one profile in under 3 minutes and they're done, get matched with the right fleet, and receive job offers in 48 hours without paying anything.

When is Uptime launching?

We're currently in closed beta with select fleets and drivers, onboarding new users weekly - join the waitlist for early access when we expand.

What size fleets does Uptime work with?

We're built for fleets with 25-500 trucks, but if you have fewer trucks or more, join the waitlist and we'll notify you when we expand to your fleet size.

How much does Uptime cost for fleets?

Uptime reduces cost-per-hire by 70% compared to recruitment agencies that charge $6,000-$12,000 per driver - think hundreds per hire, not thousands.

Do drivers have to fill out multiple applications?

No, drivers create one profile in under 3 minutes and they are done - when matched with a fleet, everything is already shared, no more uploading the same CDL photo 20 times.

What about compliance and DOT requirements?

Every driver comes pre-verified with CDL, MVR, PSP, and Clearinghouse checks complete - your driver files are audit-ready from day one.

Is Uptime available in my area?

Yes, Uptime covers all states - whether you're running regional routes or long-haul, we have drivers and fleets in your area.

How does Uptime predict driver retention?

Our AI analyzes 50+ factors including work history, route preferences, and behavioral patterns to show you retention risk scores before you hire - so you know which drivers are likely to stay beyond 90 days.

When will I see ROI from using Uptime?

Fleets making 3-5 hires per month become ROI-positive immediately - you'll save more in reduced recruitment costs and empty truck downtime than you spend on Uptime from day one.

Privacy Policy | Uptime

Privacy Policy

Last updated: May 13, 2026

Uptime ("we," "our," or "us") operates the website https://www.getuptime.ai and the UpTime Driver mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information You Provide

When you create an account, complete your profile, or use our services, we may collect:

- Name, email address, phone number, and mailing address

- Commercial Driver's License (CDL) information, endorsements, and driving history

- Employment history and job preferences

- Profile photos and uploaded documents (licenses, certifications)

- Company information (for fleet managers)

- Payment and billing information (processed securely via Stripe)

Information Collected Automatically

When you access or use the Service, we automatically collect:

- Device information (model, operating system, unique device identifiers)

- Log data (IP address, browser type, pages visited, timestamps)

- Location data (with your permission, for job matching based on proximity)

- Usage analytics via Firebase Analytics and Crashlytics

Camera and Media

With your permission, we access your camera and photo library to allow you to take or upload profile photos, license images, and other documents required for your driver profile.

AI Video Interview, Voice, and Face Data

The UpTime Driver mobile app offers an optional AI-powered video interview feature. Recording an interview is voluntary; you may use UpTime Driver and apply to jobs without recording one. With your explicit permission to access your microphone and camera, when you choose to record an interview we collect:

- Voice/audio: Your spoken responses during the interview are streamed in real time to our AI conversation provider, ElevenLabs, Inc., so the AI agent can understand you and respond conversationally.

- Video (including your face): Your device camera records video of you (including images of your face) for the duration of the interview. The video file is recorded locally on your device and uploaded directly to our own cloud storage (DigitalOcean Spaces). The video is not shared with ElevenLabs or any other third-party AI provider.

- Conversation transcript: ElevenLabs returns a transcript and the audio recording of the conversation, which we store on our own cloud storage alongside the merged interview video.

How face/video data is used: Recorded interview videos are used solely to help fleet managers and recruiters on the UpTime platform evaluate you as a driver candidate. We do not use facial-recognition, facial-feature analysis, biometric identification, emotion detection, or any other biometric-derived processing on your video. The video is not used to train AI models, is not sold, and is not shared with advertisers.

Who can see your interview: Your recorded interview is visible only to you and to fleet managers/recruiters on the UpTime platform whom you have applied to or been matched with as part of the job-matching process.

Retention and deletion of voice/face data: Your interview video, audio, and transcript are retained for as long as your account is active. You may delete your recorded interview at any time from the app, and you may permanently delete your entire account from within the UpTime Driver app (Profile menu → Delete Account), which will permanently remove your interview video, audio, transcript, profile, documents, and all associated personal data from our systems. Deletion requests are typically processed immediately and within 30 days at the latest.

Apple Face ID: If you choose to enable Face ID to authenticate into the app on supported devices, the Face ID authentication is performed entirely on your device by Apple. UpTime does not receive, store, or have access to your Face ID biometric data; Apple only returns a yes/no authentication result to the app.

2. How We Use Your Information

We use the information we collect to:

- Create and manage your account

- Match CDL drivers with fleet managers using AI-powered job matching

- Facilitate communication between drivers and fleet managers

- Process subscription payments and manage billing

- Send push notifications about job matches, messages, and account updates

- Provide location-based job recommendations

- Improve our Service through analytics and crash reporting

- Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Fleet Managers and Drivers: Your profile information is shared with potential employers or candidates as part of the job matching process.

Service Providers: We use third-party services including Stripe (payments), Firebase (analytics, notifications, crash reporting), DigitalOcean (cloud hosting and file storage), and ElevenLabs (conversational AI for the optional AI video interview feature) to operate our Service. ElevenLabs receives only your spoken audio from the interview session for the purpose of generating the AI conversation and returning a transcript; ElevenLabs does not receive your video, your profile, your documents, or any other personal information.

Legal Requirements: We may disclose information if required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention and Account Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our services.

You may permanently delete your account at any time directly from within the UpTime Driver mobile app by tapping the profile icon in the header, then selecting Delete Account and confirming the request. Deleting your account will permanently remove your profile, uploaded documents, recorded AI video interview, interview audio and transcript, push-notification tokens, messages, and all other personal data associated with your account from our systems. You may also request deletion by contacting us at support@getuptime.ai. We may retain a minimal record of the deletion event and certain anonymized data as required by law or for legitimate business purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access, correct, or delete your personal data

- Opt out of marketing communications

- Withdraw consent for location tracking or push notifications through your device settings

- Request a copy of your data in a portable format

- Lodge a complaint with a data protection authority

7. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

- Google Firebase: Analytics, crash reporting, and push notifications

- Stripe: Payment processing

- Google Maps: Location services

- DigitalOcean Spaces: Cloud storage for profile photos, uploaded documents, and recorded AI interview videos

- ElevenLabs: Conversational AI for the optional AI video interview feature. ElevenLabs receives only the audio of your interview session; it does not receive your video, profile, documents, or other personal data. See ElevenLabs' privacy policy at https://elevenlabs.io/privacy-policy.

We encourage you to review the privacy policies of these third-party services.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

10. Information Collected via Meta (Facebook) Lead Ads

We may collect personal information through lead generation forms on Meta platforms, including Facebook and Instagram.

When you submit your information through these forms, we may collect details such as your name, phone number, email address, location, and other relevant information you choose to provide.

We use this information to:

- Contact you regarding driver recruitment opportunities

- Provide information about our services and job matches

- Follow up on your interest in working with Uptime

By submitting your information through Meta lead forms, you acknowledge and consent to being contacted by Uptime via phone, SMS, and email based on the details you provide.

You may opt out of these communications at any time.

Your information collected through Meta lead ads is handled in accordance with this Privacy Policy. We do not sell your personal information and take appropriate measures to protect your data.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Uptime
Email: support@getuptime.ai
Website: https://www.getuptime.ai/contact